Turning Off eSIM: FAQs

How can I temporarily disable my eSIM on my iOS or Android device?

On both Apple and Android devices, you can deactivate or delete your eSIM by going to Settings, selecting Cellular (or Network & Internet on Android), and then choosing the Cellular Plan or SIM Cards option. From there, you can turn off or remove eSIM cards.

Once the eSIM has been disabled, you will need to physically insert your new SIM card into your device. Most mobile phones have a small SIM card tray that can be accessed by gently inserting a SIM removal tool or a straightened paperclip into the designated hole. Gently push the tool or paperclip until the tray pops out. Carefully place your physical SIM card into the tray, ensuring that it is properly aligned with the guiding notches. Then, gently push the tray back into the phone until it is fully inserted.

Does turning off the eSIM impact my primary physical SIM card?

No, turning off the eSIM should only affect the eSIM functionality, not the primary physical SIM card. The primary SIM card will continue to function unless explicitly turned off.

If I switch off the eSIM, will my phone automatically use the physical SIM card for all mobile data activities?

Yes, if you switch off the eSIM on your device, it will automatically use the physical SIM card for all mobile data activities. Disabling the eSIM redirects the device's data traffic to the active physical SIM card, ensuring that any data-related tasks, such as browsing, app usage, or downloads, utilize the mobile data plan associated with the physical SIM card.

Is there a quick switch option to toggle between eSIM and physical SIM for mobile data on the device's home screen?

The availability of a quick switch option to toggle between eSIM and the physical SIM for mobile data on the device's home screen depends on the specific device and its manufacturer's customization. Some devices and mobile operating systems offer quick settings or shortcuts accessible from the home screen or notification panel, allowing users to toggle between different SIM cards or manage connectivity preferences. Users can typically find these line switch options under settings related to cellular, SIM cards, or connectivity settings.

Can I turn off the eSIM temporarily and reactivate it later?

Yes, you can temporarily disable the eSIM and reactivate it later. Simply navigate to the phone's settings, locate the eSIM settings, tap it and disable the eSIM. When needed, you can re-enable it using the same settings.

Can I turn off the eSIM remotely in case of a lost or stolen mobile phone?

Some carriers and device management services provide remote features that enable you to contact them and disable the eSIM on a lost or stolen device. It's essential to check with your specific carrier or utilize device management platforms like Apple's Find My iPhone or Google's Find My Device for dedicated options. Always refer to your carrier's security features and contact their customer support for detailed instructions on remotely managing your eSIM in such situations.

What are the reasons for turning off the eSIM?

Common reasons for turning off the eSIM include conserving battery life, avoiding accidental mobile data usage, or temporarily switching to a different SIM card, especially when traveling internationally.

Does turning off the eSIM disconnect me from my mobile network entirely?

Disabling the eSIM will disconnect you from the mobile network associated with the eSIM. However, note that if you have a physical SIM card in the cell phone, you will still be connected to the cellular network associated with that SIM card.

Can I turn off the eSIM if I have dual SIM functionality on my device?

Yes, if your device supports dual SIM functionality with both a physical SIM card and an eSIM, you can choose to turn off the eSIM while keeping the physical SIM card active, and vice versa.

Is there a difference in turning off eSIMs on iPhones and Android smartphones?

While the general process is similar, the specific steps might vary slightly between iPhone and Android devices. Refer to your device's user manual or settings menu for device-specific instructions.

Will turning off the eSIM delete my eSIM profile and information?

Turning off the eSIM usually doesn't delete your eSIM profile. However, removing the eSIM or performing a factory reset may lead to the loss of eSIM information. Always check your device's documentation for details.

Can I turn off the eSIM for specific periods, such as during the night?

Yes, you can manually turn off the eSIM as needed. Some devices and networks may also offer features like “Airplane Mode” or “Do Not Disturb” that can help manage internet connectivity during specific periods.

Can I schedule times for the eSIM to automatically turn off and on?

While some devices and networks may offer automated features like “Do Not Disturb” mode, scheduling specific times for eSIM activation or deactivation may require third-party apps or specific device settings.

If I turn off the eSIM, will I still be able to access emergency services?

Yes, even if you turn off the eSIM, your device should still be capable of making emergency calls. Emergency services are generally available regardless of the status of your SIM card or eSIM.

If I turn off the eSIM, will I still receive phone calls and messages on my primary SIM card?

Yes, if you have a primary physical SIM card in your mobile device and turn off the eSIM, you should still receive calls and texts associated with the primary SIM card.

Is there a maximum number of times I can turn off and on the eSIM?

Generally, there is no set limit on the number of times you can turn off and on the eSIM. However, the frequency of such changes and any potential restrictions may vary based on your device model, carrier policies, and the specific eSIM implementation and cellular plan. For more details or if you have concerns about the frequency of eSIM changes, it's advisable to contact customer service or mobile carrier for specific information and guidance tailored to your device and plan.